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General Information

Documents to Bring With You

In order to get the most out of your first appointment with our physio, please bring the following documents in our readaptation clinic, if applicable:

  • Recent radiological report (X-rays) or imagery (MRI, SCAN)
  • CD of X-rays or MRI
  • List of your medication
  • Training program (gym, running, CrossFit, etc.)
  • Private or group insurance card or number
  • Medical prescriptions

Cancellation or Absence Policy

Please let us know a minimum of 24 hours in advance on business days if you need to cancel or reschedule an appointment in our physiotherapy clinic in Longueuil.

If you miss an appointment in our physio clinic or neglect to notify of your absence, you will be charged a $50 fee by our physiotherapists

Method of Payment

Our physiotherapy clinic in Longueuil accept cash, debit, Interac.

Format for Appointments in physiotherapy

First Appointment with a physio

The first appointment in the sports clinic and rehabilitation lasts 60 minutes. It consists in creating your record, getting your condition assessed by the physiotherapist, establishing your treatment plan and receiving your first treatment.

The number and frequency (for example, once or twice a week) of follow-up treatments in physiotherapy clinic for your condition will then be evaluated by the physiotherapist.

Please wear comfortable or sports clothing in our sports clinic and rehabilitation for allow our physio to assess and treat the region of your injury: shorts for a knee or ankle injury, singlet or sports top for a shoulder or neck injury, etc.

Physiotherapy Treatment Appointments

Physio treatments follow-up appointment lasts between 30 and 45 minutes. Each follow-up appointment is conducted by the physiotherapist who assessed your condition. No other patient is scheduled at the same time in our physiotherapy clinic in Longueuil. (no double booking).

A session with a pysiotherapist can include mobilizations, introduction of an exercise program, electrotherapy treatments, teachings, discussions, follow-up with your doctor (with your permission), training in our sports clinic and filling out your record.

Follow-Up After Discharge

Once your treatments come to an end, your record stays active for a two-month period, allowing you to monitor your progress.

During that period, your physiotherapist will contact you by phone or email, according to your instructions, to see how you are doing, and you can always request an additional follow-up appointment if you feel your condition is deteriorating.


Private client

You can make an appointment without a medical prescription in our physiotherapy clinic in Longueuil, whether you have private health insurance or not.

Our physiotherapists can take care of your private insurance claim (accepted by most major insurance companies) for you.

If needed, your physiotherapist can refer you to other professionals (orthopedics, medical imagery, osteopathy, etc.) for supplement our proposed physiotherapeutic care.


We are a SAAQ licenced provider.

Please call our physiotherapists at a sports clinic and mention your SAAQ status when making your first appointment. You will need to have your medical prescription as well as your SAAQ record number ready. Our physiotherapist team will then open your SAAQ physiotherapy record and confirm your treatments with the SAAQ.

SAAQ covers $55 per appointment. This leaves a 30$ balance for your first 60-minute appointment with a physio and a $20 balance for follow-up appointments. You can claim these amounts with your private insurance or include them in your tax return.

CNESST (formerly CSST)

We no longer handle CNESST files.

Other Services

Direct Insurance Claims

Our physiotherapy clinic in Longueuil offer direct insurance claim services.

Here is a list of licenced providers (may not be up-to-date):

  • Avantage Maximum ou Johnston Group
  • Cowan
  • Desjardins Assurances
  • Financière Manuvie
  • Financière Sun Life
  • First Canadian
  • Great-West compagnie d’assurance-vie
  • Green Shield
  • Industrielle Alliance
  • Johnson Inc.
  • Johnston Group
  • Régime des Chambres de Commerce
  • SSQ Groupe Financier
  • Standard Life

Make an Appointment

To make an appointment, get more information or free advice, call us or fill out the form below.

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